Data privacy policy

Protecting and respecting your privacy is of the utmost importance to Pellenc. Pellenc’s confidentiality policy sets out how the company collects, uses, and shares information about you ("personal Information") when you use the various PELLENC websites (listed below) as part of its business relationship.
“Personal information” refers to any information that allows us to identify you as an individual.

We encourage you to read that policy in order to know and understand our practices regarding the processing of your personal data

Data controller:

Your data are collected by: PELLENC S.A.S.

Quartier Notre-Dame – Route de Cavaillon

CS 10047 – 84122 Pertuis-cedex-France

Tel: 33 (0) 4 90 09 47 00

Fax: +33 (0)4 90 09 64 09

E-mail: contact@pellenc.com

Registered capital: €20,848,320

Commercial registry (RCS) of Avignon, number: 305 061 186

Intra-community VAT number: FR 16 305 061 186

Hosted by:

OVH – 2 rue Kellermann – 59100 Roubaix – France

http://www.ovh.com

Tel. +33 (0) 9 72 10 10 07

Director of publication: Octave Klaba

List of the various Pellenc websites: GROUP websites, INTERNATIONAL GROUP websites, SUBSIDIARY websites. PELLENC CATALOG

PARTS CATALOG

WARRANTIES AND TRAINING

USED PORTABLE POWER TOOLS

What personal data are collected?

We collect the following data when you register or contact us:

Surname, first name, title

Company name

Date and place of birth

Intra-community VAT number

Personal and business postal address

Email address

Telephone number

Profession

We collect the following data when you use our website:

Information about the devices used (IP address, logs, identifiers, etc.)

Cookies and information relating to your online browsing behaviour (cookies, browsing data, audience measurement, geographical location, interests, preferences, time zone, etc.).

Why do we collect this personal data?

In general, you can visit this website without providing any personal information about yourself. However, if you refuse, you may not be able to benefit from certain information or services that you have requested.

There are various legal bases for us to use your data, and we will collect and use it in the following situations:

Where the use of your personal data is necessary for the execution of a contract or contractual package to which you are a party or in the case of steps taken prior to a contract.

Where the use of your personal data is in our legitimate interest.

In order to better understand and improve our products.

To manage and improve our relationship with you.

To ensure that our products are used in accordance with the law.

To protect or defend our rights and property, or those of a third party.

To detect and prevent crime and fraud.

Where we are required to comply with a legal or regulatory requirement relating to us.

Where we have your consent.

With which parties may we share those personal data?

We may share your personal data with our subsidiaries, distributors, and network partners.

As a general rule, we store your personal data within the European Union. However, some of our service providers are located in countries outside the EU, so your data may be transferred to third-party countries. Pellenc S.A.S. has taken steps in advance to ensure compliance with strict conditions regarding confidentiality, use, and protection of data transferred to a third-party country.

How long do we keep your personal data?

The data is kept and used for a period of time in accordance with the applicable legislation.

What are your rights regarding those personal data?

You have the right to:

Access your personal data that we have in our possession.

Correct any incorrect personal data.

Delete your personal data.

Limit the processing of your data.

Personal data portability.

Our security procedures mean that we may ask for proof of your identity before we respond to your requests.

To assert your rights or update your data, you can write to the Data Protection Officer at the following address by post to: PELLENC S.A.S. Quartier Notre Dame 84120 Pertuis or by email to: dpo@pellenc.com

Pellenc S.A.S. makes a commitment to respond to your request for access, correction, deletion, limitation of processing, or any other additional request for information within a reasonable period of time, which shall not exceed 1 month from reception of your request.

If you feel that Pellenc S.A.S. is not complying with its obligations with regard to your personal data, you may submit a request to the competent authority. In France, the competent authority is the CNIL, you can send a request by email to the following link: https://www.cnil.fr/fr/plaintes/internet.

Cookies Policy

We have a policy in relation to the use of Cookies.

Updating this Confidentiality Policy

We reserve the right to regularly update this confidentiality policy. The date of the latest version is displayed at the top of this policy. Any changes to the policy are binding on you as soon as they are posted online. As such, we recommend that you regularly check this confidentiality and cookie policy for any changes.